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NBT Bank - Please Upgrade Your Browser.

It appears that the version of Internet Explorer you are using to view this site is no longer supported by our enhanced website. At NBT Bank we value your security and strive to deliver the highest quality online experience. To ensure the best and most secure performance we recommend upgrading to the latest version of Internet Explorer, Mozilla Firefox or Google Chrome.

Please visit Microsoft.com, Google.com, or Mozilla.org to download the current version(s).

To directly access an account login page please use the links below:
NBT Online Banker | eStatements | NBT Wealth Connection | NBT 401(k) Daily Services | NBT Remote Deposit | LPL Account View Online

If you have any questions or need any assistance please contact Customer Service at 1-800-NBT-BANK.

Mobile Banking Login Changes

We’re streamlining your experience, but you may have been impacted

Effective October 16th, we’ve made a system update that requires the same username and password to login to both NBT Online Banker and NBT Bank Mobile Banking. Please use your Online Banking username and password to access Mobile Banking.

If you have trouble logging in to Mobile Banking, please follow these steps:

  1. Ensure you are using your Online Banking Username and Password.
  2. If you have forgotten your Online Banking Password please click here to reset it.
  3. If you have forgotten your Online Banking Username please contact NBT Bank Customer Service at 800.NBT.BANK (800-628-2265).

Enhance your digital banking experience

By matching your digital banking usernames and passwords, we can streamline your digital banking experience. Rest-assured our digital security remains at an all-time high, but remember to keep your passwords in a secure place. Review tips on keeping your passwords secure in our Fraud Information Center.

Should you require additional support, contact NBT Bank Customer Service at 800.NBT.BANK (800-628-2265).

Popular Questions

Your login ID must:

  • Be a minimum of eight (8) characters
  • Username should not have a zero (0) as the first character
  • Username should not contain special characters (e.g. @,#,&)

Your password:

  • Must be a minimum of eight (8) characters and cannot exceed 16 characters
  • If you are changing your password from that currently used for NBT Online Banker, it cannot be one of your past three passwords used

    This link will take you from NBT Bank's website to a third-party location that is not controlled by NBT Bank. Please note that this new site may have a different policy on privacy, cookies, data collection and other user issues. NBT Bank does not monitor content on third-party websites and does not endorse and is not responsible for the content, guarantees, privacy policy, security, and products and services that are offered or expressed on them.

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